Dispatches
Our company, due to the specificity of a large portion of products (fragile, heavy weight or volume), places great emphasis not only on the shipment of goods, but on their SAFE shipment.
We have made the best agreements, on market terms, with the appropriate courier or transport companies for the best, cheapest and safest service throughout Greece and beyond.
SanaHome.gr delivers your order through the courier service of ELTA Courier. Packages are usually shipped within 2 days from the placement of the order. We will provide you with a link to track your package online.
Products are available on request and subject to available stock delivery is processed up to 14 days from the date of order.
Shipping costs are the responsibility of the recipient:
Packages weighing up to 15 kg.
For orders over 70,00€ the shipping costs are free of charge.
Below 70,00€ shipping costs of 5€ per order are charged.
For orders over 15 kg, a charge of € 70.00€ is payable at a cost of € 5.00 per package.
For orders over 150,00€ the shipping costs are free of charge.
Below 150,00€ shipping costs of 10,00 € per order are charged.
Bulky Products and Furniture
Bulky products or furniture that bear the “Truck” symbol will be scheduled for delivery after consultation with a transport company.
Shipments always involve deliveries on the pavement to areas exclusively within the City limits.
You can also pick up your order from our store – 4 Megalou Alexandrou Alexandrou, 52100, Kastoria.
NOTES:
In case a product is damaged or destroyed during transport, the company undertakes its immediate replacement.
You have the right to exchange products of equal value, if they have not been used or processed, within 14 calendar days of receipt. The return of the products is at your own shipping costs.
In the purchase of furniture, assembly is not included in the price and no such service is offered.
Shipments are made daily, except Saturdays, Sundays, and holidays.
Shipments are always for curbside deliveries to areas exclusively within City limits.
